CASE_ID,INFOTYPE,REGISTER_DATE,
ENTERPRISE_NAME,ENTERPRISE_ADDRESS,STREET_NAME,
AREA_NAME,CONSUMER_NAME,CONSUMER_CER_NO,
CONSUMER_PHONE,SALE_MODE,OB_TYPE,
QUESTION_CONTENT,QUESTION_TYPE,HUANJIE,
DATA_SOURCE,STATUS,COMPLETION_DATE,
COMPLAINT_TYPE,OLD_COMPLAINT_TYPE